What actions should I take if my deposit doesn't appear in my account?

If your deposit hasn't appeared in your ETHPLAY account after some time, there are a few steps you can take:

  1. First, verify if the transaction was actually initiated from your end.
  2. Check the deposit address you used to ensure it matches the one provided by ETHPLAY.
  3. Confirm that you've selected the correct network for the transaction.
  4. If after these checks the deposit is still missing, and a considerable amount of time has passed, it is advisable to contact our support team for further assistance. Remember to provide details of the transaction for a faster resolution.
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